Clear terms. No surprises.

1. Who These Terms Apply To

These Terms of Service ("Terms") govern your use of Outpace Learning, operated at outpacelearning.ai ("Platform," "we," "us"). By creating an account or using the platform, you agree to these Terms.

If you are creating an account for a child under 18, you are entering into these Terms on your own behalf and on behalf of your child. You must be at least 18 years old to create an account.

2. Age Requirements and Parental Consent

Outpace Learning is designed for children ages 8–12, with parental supervision and consent.

• All accounts must be created by a parent or legal guardian who is 18 or older
• Children do not create their own accounts — parents create child profiles within the parent account
• By adding a child profile, you confirm you are that child's parent or legal guardian and consent to their use of the platform
• You are responsible for your child's activity on the platform

We comply with COPPA (Children's Online Privacy Protection Act) for users under 13. See our Privacy Policy for details on how children's data is handled.

3. Acceptable Use Policy

Outpace Learning is an educational platform. You agree to use it only for its intended educational purpose.

You may:

• Use the AI tutor to help your child learn writing, math, science, and AI literacy
• Work through lessons at your own pace, as many times as needed
• Export or save your child's work for their portfolio
• Contact us with questions or feedback

You may not:

• Attempt to extract, scrape, or harvest platform content or data at scale
• Try to manipulate the AI tutor to bypass lesson scope or produce inappropriate content
• Share login credentials with others outside your immediate family
• Use the platform for commercial tutoring services or resell access
• Attempt to reverse-engineer, decompile, or disassemble the platform
• Interfere with the platform's security, performance, or availability
• Use the platform for any illegal purpose

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice depending on severity.

4. Subscription and Payment Terms

Plans

Outpace Learning offers two subscription plans:

• Starter Plan — $19/month: One child profile, full curriculum access
• Family Plan — $39/month: Up to five child profiles, full curriculum access

Both plans include access to the complete lesson library, AI tutor, and parent dashboard. Plan features may be updated as the curriculum grows.

Free Access

You can create an account and start lessons without subscribing. The AI tutor requires an active subscription.

Billing

• Subscriptions are billed monthly, starting from the date you subscribe
• Payment is processed by Stripe. We do not store your payment card details
• Billing renews automatically each month unless cancelled

Cancellation

• You can cancel at any time through your account settings or by emailing hello@outpacelearning.ai
• Cancellation takes effect at the end of your current billing period — you retain access until then
• No cancellation fees. No contracts. No strings.

Refunds

We offer refunds within 14 days of the initial subscription purchase if you are not satisfied. Email hello@outpacelearning.ai to request a refund. Refunds are not available for renewal charges after the 14-day window, except where required by applicable law.

Price Changes

If we change subscription pricing, we will notify active subscribers by email at least 30 days in advance. Price changes do not apply until your next renewal after the change takes effect.

5. Content Ownership

Your Child's Work

All content created by your child — including essays, research notes, outlines, drafts, capstone projects, and any other student-generated work — belongs to your child (and you as their parent/guardian).

We claim no ownership over student-generated content. We do not use your child's work to train AI models, market the platform, or for any purpose other than delivering the educational experience.

Platform Content

The lesson content, curriculum design, instructional materials, software, and visual design of the platform are owned by Outpace Learning and protected by copyright. You may not reproduce or distribute platform content outside of normal educational use.

AI-Assisted Work

The AI tutor guides your child through the writing and learning process but does not write for them. The final work is the student's. We encourage students and families to be transparent about AI assistance when sharing work externally (e.g., in co-ops, competitions, or portfolios).

6. AI Tutor Usage

The AI tutor on Outpace Learning is powered by the Anthropic Claude API. It is designed to guide learning — not to complete assignments for students.

• The AI tutor is scoped to lesson context and will not engage in off-topic conversations
• It is designed to ask guiding questions, not give direct answers
• AI interactions are stored and visible to parents in the dashboard
• We do not guarantee uninterrupted AI availability — third-party API outages may occasionally affect the tutor

We reserve the right to modify the AI tutor's behavior, prompts, and capabilities to improve the educational experience.

7. Account Security

You are responsible for maintaining the security of your account:

• Keep your password confidential
• Do not share your login credentials with people outside your immediate family
• Notify us immediately at hello@outpacelearning.ai if you suspect unauthorized account access

We are not liable for losses resulting from unauthorized account use due to your failure to maintain password security.

8. Service Availability

We strive to keep Outpace Learning available 24/7, but we cannot guarantee uninterrupted service. We may occasionally take the platform offline for maintenance, updates, or to address technical issues.

We are not liable for temporary service interruptions. If the platform is unavailable for more than 48 hours due to issues on our end, we will pro-rate your subscription for the downtime period upon request.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Outpace Learning's total liability for any claims arising from your use of the platform is limited to the amount you paid us in the three months preceding the claim.

We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of data due to third-party service failures outside our control
• Educational outcomes or academic results
• Temporary service interruptions

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or for any liability that cannot be excluded by law.

10. Termination

Either party may terminate the relationship at any time:

• You can cancel your account at any time with no penalty
• We may suspend or terminate accounts that violate these Terms, with notice when reasonably possible

Upon termination, your access to the AI tutor ends immediately. Your child's learning progress data remains available for 30 days so you can export it. After 30 days, the data is permanently deleted unless you request retention.

11. Changes to These Terms

We may update these Terms from time to time. For material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you by email at least 14 days before changes take effect

Your continued use of the platform after changes take effect constitutes acceptance of the updated Terms. If you disagree with changes, you may cancel your account before the effective date.

12. Governing Law

These Terms are governed by the laws of the United States. For users in the EU or other jurisdictions with mandatory consumer protection laws, nothing in these Terms limits your rights under applicable local law.

13. Contact Us

Questions about these Terms? Reach out:

• Email: hello@outpacelearning.ai
• Privacy questions: privacy@outpacelearning.ai
• Website: outpacelearning.ai